Terms and Conditions

PRIVACY POLICY

Cordall takes the protection and privacy of any visitor and client details very seriously.

1. Privacy Policy:Cordall is committed to protecting the privacy of all clients and visitors to our website. This Privacy Policy sets out the basis on which Cordall collects information from you and how any such information collected from you is dealt with. By accessing this website, you are deemed to have read and agree to be bound by this Privacy Policy. If you do not accept the terms of this Privacy Policy, you must leave this website immediately.
2. Terms of Use: As well as this Privacy Policy, the Terms and Conditions of Use (“Terms of Use”) for this website are also there to govern your access to and use of this website. You should ensure that you read the Terms of Use in conjunction with this Privacy Policy. By accessing this website you are deemed to have read and agree to be bound by the Terms of Use as well as this Privacy Policy.
3. Amendments:Cordall does reserve the right to amend this Privacy Policy from time to time. Amendments will be effective immediately upon being placed on this website. Your continued use of the website following such amendments being placed on this website will represent an agreement by you to be bound by the Privacy Policy as amended. Such amendments may include replacing this Privacy Policy with an entirely new Privacy Policy.
4. Collecting Information:Whenever you access this website, Cordall could collect the following types of information from you:
5. The IP address of your machine when connected to the internet and the domain name from which you are accessing the internet;
6. The operating system and the browser your computer uses and any search engine you are using;
7. The date and time you are visiting; and
8. The URL’s of the pages you visit,

as well as any other information you may explicitly provide in the course of accessing this website, such as your name, gender, email address and other personal details such as telephone number.

5. Further Collection:Cordall also reserves the right to collect more extensive information where it deems such action is appropriate, such as in the case of any security concerns which may arise. Where possible, information will be obtained directly from you. However, you acknowledge that by accessing this website information may be collected from you as a result of the workings of the website and the attached systems and software.
6. Use of Information:Cordall uses the information provided by you or generated by your use of the website to provide you with any services or goods you may request from Cordall. Cordall also uses information collected from you to assess the performance of the website and to ensure that the website serves your needs in the most efficient manner possible.

7.Cookies: Cordall may also place cookies on your computer. Cookies are alpha numeric identifiers which are transferred to your computer’s hard drive through your web browser to enable Cordall to recognise you whenever you access this website and therefore better personalise your access of the website. A cookie does not identify you personally but it does identify your computer. The help portion of your browser’s toolbar should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You should note however that if you do not allow the use of cookies or do not wish to provide certain information to Cordall you may not be able to take full advantage of this website and the range of services and goods offered by Cordall.

8. Statistics:Although Cordall may use and publish non-personal aggregate statistics and group data about those people who access this website and their usage of the website, subject to the further terms of this Privacy Policy, Cordall will not share or make public information about you without your prior permission.
9. Data Transmission:Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Whilst Cordall strives to protect such information, we do not warrant and cannot ensure complete security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.
10. Accessing Information:You are entitled to access any information which Cordall may hold about you and Cordall is obliged to provide this information to you as long as it has such information and such information can be readily retrieved. You are also entitled to request Cordall correct any inaccuracies in any information which Cordall holds about you. Cordall is entitled to charge you for the reasonable costs of retrieving, providing this information and as applicable correcting this information.

11.Providing Information: You agree that Cordall may provide any personal information it collects about you to its related companies (as defined in section 2(3) of the Companies Act 1993-NZ), debt collection and credit reference agencies and any other parties it deems necessary in relation to providing you access to this website, for any services you acquire or goods you purchase from Cordall, to recover any money you owe to Cordall and to exercise any lawful right Cordall, its related companies or debt collection and credit reference agencies may have. You also authorise any person to provide Cordall with such information as Cordall may require in response to credit enquiries.

12. Disclosing Information:You also agree that Cordall is entitled to disclose information it holds about you without your prior permission if Cordall reasonably believes that such disclosure is necessary to:
13. Conform to legal requirements;
14. Comply with legal process or help to maintain the law;
15. Protect Cordall’ rights or property or that of Cordall’ related companies; or
16. Enforce the Terms and Conditions of access to this website.

13.Waiver: If Cordall waives any rights available to it under this Privacy Policy on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

14. Severability:If any provision of this Privacy Policy is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from this Privacy Policy and the remaining provisions shall continue in full force.
15. Queries:If you have any queries in regard to our Privacy Policy please don’t hesitate to contact us.

Email: info@cordall.com

Further information regarding the use of this site can be found under ‘Terms of Use’.

TERMS & CONDITIONS OF TRADE & REFUNDS

The terms and conditions document governs the use of Cordall Manufacturing Ltd’s online service including shopping and participation in promotions run by Cordall Manufacturing Ltd. By using the service or receiving goods, you agree to be bound by these terms. Any goods supplied by us to you shall be subject to these terms.

 

(1) PAYMENT

You must pay for the goods in full before delivery unless we have agreed in writing to extend credit to you.

For those who have written credit agreement, payment must be made by the 20th of the month following the date of invoice. If full payment is not made by the due date, interest shall be payable by the buyer on all amounts overdue at the rate of 3% per annum above the seller’s bank overdraft rate from the date the payment became overdue. We may also cancel or suspend any further goods.

(2) TITLE

No property title or ownership in the products supplied herewith shall pass to the purchaser until full payment is received by the supplier for the goods.

Until payment has been made of all amounts owed by the Buyer to the Seller (whether or not those amounts or any part thereof are owed in respect of the goods or any contract between the Seller and the Buyer, or are owed subject to any condition or other contingency) the following shall apply:

(a)  Legal and equitable ownership of the goods shall not pass from the Seller to the Buyer, notwithstanding the appropriation of the goods to any contract or the delivery of the goods to any contract or the delivery of the goods to or as directed by the Buyer.

(b)  If the goods are supplied to or as directed by the Buyer, they are to be dealt with by the Buyer, only as a fiduciary agent and/or bailee of the Seller.

(c) The Buyer carries the full risk in the goods from the date of their delivery by the

(d)  The Buyer shall keep the goods separate and readily identifiable while the goods are in the possession or control of the Buyer.

(e)  The Buyer irrevocably authorizes the Seller immediately upon default either in payment or of any other term of these conditions or upon the receivership, liquidation or bankruptcy of the Buyer without the necessity of giving notice to enter on and into any property or premises owned or occupied by the Buyer to search for and remove all or any of the goods and to sell or otherwise dispose of the goods removed and credit the sale proceeds towards the amounts owed.  If all or any of the goods are wholly or partially attached to, intermingled with, or incorporated in any other goods or property, then the Seller may in its sole discretion disconnect, retrieve or sever the goods in order to remove them.  The Seller shall not be liable for any damage caused to the Buyer in exercising its rights under this clause.

(f)  If at the time of any default either in payment or of any other obligation under these terms and conditions all or any of the goods have been sold or otherwise disposed of by the Buyer for valuable consideration or so as to create a debt owed to the Buyer then the Buyer hereby assigns all legal and equitable title to that consideration and/or debt to the Seller and authorizes the Seller to act in all respects as the Buyer in obtaining and realizing that consideration and/or debt and crediting the sum obtained towards the amounts owed.  The Buyer shall hold any monetary consideration received in trust for the Seller in a separate bank account so that the consideration is identifiable and traceable and account to the Seller for all monies owed by the Buyer to the Seller.

(g)  If at the time of any default either in payment or any other term of these conditions all or any of the goods have been lost, damaged or destroyed in circumstances that entitle the Buyer to claim reimbursement pursuant to any insurance policy, then the Buyer herby authorizes the Seller to act in all respects as the Buyer in making or pursuing the claim and hereby assigns to the Seller all legal and equitable title to the proceeds of the claim which proceeds are to be credited towards the amounts owed.

(h)  The Seller may exercise any of the rights and remedies referred to in these terms and conditions entirely without prejudice to any other rights and remedies that may be available to it, and no failure or neglect to act or pursue any right or remedy available to the Seller shall in any way prejudice its right to exercise that or any other right or remedy.

(i)  No payment by cheque, bill or promissory note shall be deemed to have been made until the cheque, bill or note has been presented, honoured, and cash payment received by the Seller.

(j) The Buyer is only authorized to sell or otherwise dispose of the goods upon terms and conditions that include terms identical to all of the provisions of this Clause 2 including this clause.

(k) If any part of this Clause 2 is deemed to be invalid or unenforceable by the Seller against the Buyer or any other party, only that part of this clause shall be invalid or unenforceable and it shall be severed from this clause leaving the remaining provisions in full force and effect.

(3) WARRANTIES AND LIABILITIES

No liability of any kind whatsoever can be accepted by the Supplier arising from the products supplied, except for materials proved to the satisfaction of the Supplier to be defective. To the extent allowed by law, the Seller’s liability shall be limited to the repair or replacement of goods or the supply of equivalent goods or, at the Seller’s option, payment of the proper and reasonable costs of repair or replacement of the goods.

Regardless of the legal basis of any claim of any kind made against the Seller, the Seller’s maximum liability under any circumstances shall, to the extent allowed by law not exceed the purchase price paid or payable for the goods supplied by the Seller which give rise to that claim.

The Supplier will not accept liability for consequential damage or loss arising out of use of the goods supplied and for any other loss or damage whatsoever

(4) CLAIMS

Any claims must be notified in writing to the supplier within 30 (thirty) days of the receipt of the product.

(5) PRIVACY ACT 1993

Under the provisions of the Privacy Act 1993, we are required to advise our Credit Customers that, as a condition of our trade, we retain the right (and it is our normal practice) to seek credit information on Credit Customers from our Credit Reference Agents and in the case of debtors who fail to meet their obligation, to provide detail of the debtor and the debts to our Credit Reference and Debt Collection Agents.

(6) INTELLECTUAL PROPERTY

We do not transfer you any right, title or interest of intellectual property related to the goods received.

(7) DELIVERY TIMES

The delivery time is estimated based on 80% of our deliveries. Customers should receive their goods within 5 working days of placing an order. All our deliveries are taken care of by third party delivery agents. Once a product is released to the delivery agent, you’ll receive a shipping confirmation email with updated tracking information.

(8) CONFIRMATION OF ACCEPTANCE

The terms and conditions document governs the use of Cordall Manufacturing Ltd’s online service including shopping and participation in promotions run by Cordall Manufacturing Ltd. By using the service or receiving goods, you agree to be bound by this document. Any goods supplied by us to you shall be subject to these terms. You can access this document at any time from our website.

(9) CONSUMER GUARANTEES ACT 1993

The provisions of the Consumers Guarantees Act 1993 (‘the Act’) are excluded where the Buyer acquires the goods or services from the Seller, or holds itself as acquiring those goods or services, for the purposes of a business.

Where, in respect of any goods, the Buyer is a Supplier within the meaning of the Act, the Buyer will indemnify the Seller against all liabilities, costs, claims and expenses of whatever nature and whether or not under the Act, in respect of claims by or through parties to whom the goods are supplied by the Buyer.

(10) RETURNS, REFUND AND EXCHANGE POLICY

Cordall Manufacturing Ltd have a 30 day money back guarantee. If you need to return your product for any reason, we’ll happily provide you with an exchange or full refund.

Online purchases must be returned in original, resalable condition, with proof of purchase, within 30 days of the purchase date and shipping costs are non-refundable. You can either return the item to our store or send it by post. The 30 day period starts from the date of delivery and items must be received back before the end of the 30 day period.

Exceptions

Unfortunately, we cannot offer a refund or exchange on the following items:

Custom made products

Any product/s specifically cut to size at your request

Faulty or Damaged Goods Under Warranties

If the goods are being returned because they fail to comply with legal or manufacturers warranties, we will be able to advise you in regard to availability of a refund, exchange, repair agents or replacement of like product, in accordance with your rights as a customer under the Consumer Guarantees Act and the Fair Trading Act.